Function

 

The main functions of the unit are:

 

(a) To investigate and obtain redress for consumer complaints;

 

(b) To provide advice to consumers regarding prices, quality, and safe use of products and services through the dissemination of information as it relates to Standards, Metrology and Consumer Rights and Responsibilities;

 

(c) To undertake education outreach program in schools, trade shows and communities with the aim of building consumer confidence and empowerment; and

 

(d) To carry out inspection of price control and price regulated goods